![hicks-melissa-web](https://b3241477.smushcdn.com/3241477/wp-content/uploads/2019/04/hicks-melissa-web.jpg?lossy=2&strip=1&webp=1)
Chief Nursing Officer/ VP of patient care services
IUH Tipton Hospital
Area of Responsibility:
Administration – inpatient/critical access
Years of Nursing
Experience: 10
Years of Leadership
Experience: 7
Areas of expertise where Melissa would be comfortable sharing as a mentor
Interpersonal Skills
- Communication
- Feedback
- Assertiveness
- Conflict Management
- Relationship Building
- Dealing with Difficult People/Situations
Management Skills
- Motivation
- Team Building
- Organization Culture
- Networking
- Self-Management
- Self-Care
- Succession planning
- Professional development
- Transformational leadership skills
- Agile decision making
- Finance/Budget/Productivity
- Shared governance development
Organizational Skills
- Project Management
- Goal Setting
Melissa also has certifications in Nurse Executive Leadership and med-surg; gold trained in lean process improvement